Winter control: be in the know when it snows

A large plow truck sits in front of a large pile of road salt.

Looking for information about the City's winter control operations? Below are some helpful links to help you be in the know about winter control. Whether it's tracking plows, snow removal thresholds and timelines, winter parking, and more, review our links for information.

Can't find something? Just ask Catharine, our AI-powered digital assistant!

Where's My Plow?

This plow tracking program provides St. Catharines residents with a real-time (15-minute delayed) tool to view City plow locations, to better plan travel and stay informed during winter weather.

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Snow removal process

Learn more about the City's snow removal process, plow route designations, plowing thresholds for roads, as well as our snow removal response times.

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Winter Parking

Learn more about winter parking restrictions, exemption areas and more. Help us ensure roads and sidewalks remain safe for motorists, pedestrians, emergency vehicles, and public transit throughout the winter.

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General information

Find frequently asked questions on snow removal, reporting tools and links to our social media accounts where we will share winter control updates.

Click here

Report an issue

If you believe a street or sidewalk has not been cleared to meet our service response targets, fill out our Snow Removal Reporting Form. Reports will be reviewed after priority snow-removal has been completed.

Complete the form

A shovel cuts throw a large mound of snow

Sidewalk snow removal

Learn more about sidewalk snow removal throughout the City, including responsibilities of property owners to clear the snow, removal tips and more.

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