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Contact Us

City Hall

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Customer Service / Citizens First

City of St. Catharines
50 Church St.,
PO Box 3012,
St. Catharines ON L2R 7C2

Telephone: 905.688.5600
TTY: 711
Fax: 905.688.4077

Send an email to Citizens First Customer Service:
CitizensFirst@stcatharines.ca 
Visit Citizens Corner

Looking for Multi-Language Interpretation Support? 

Find out More

Connect with City Departments:

Culture Services
culture@stcatharines.ca
905.688.5600 ext. 3220
Economic Development, Enterprise Centre, Tourism Services

enterprisecentre@stcatharines.ca 

905.688.5600 ext. 1767

Engineering Services

efes@stcatharines.ca 

905.688.5600 ext. 1300

Legal

legaladmin@stcatharines.ca 

905.688.5600

Media Relations
Corporate Communications
communications@stcatharines.ca
905.688.5600
Office of the City Clerk
3rd Floor, City Hall
clerks@stcatharines.ca
905.688.5600 ext. 1517
Parking Services
2nd Floor, City Hall - Parking Enforcement Counter
parking@stcatharines.ca
905.688.5600
Planning and Building Services
1st Floor, City Hall 
pbs@stcatharines.ca
905.688.5600 ext. 1660
Building Inspectors: 
905.688.5600 ext. 1667
Bldginspections@stcatharines.ca
Recreation Programs
activestc@stcatharines.ca
New program idea? Email recideas@stcatharines.ca 
905.688.5600 ext. 1937
St. Catharines Fire Services

Non-Emergency: 905.684.4311

fire@stcatharines.ca

Fire Prevention:

fsprevention@stcatharines.ca 

905.688.5600 ext. 4224

Mayor and City Council

Mayor Mat Siscoe

Mayor's Office - 3rd Floor, City Hall 

mayor@stcatharines.ca

905.688.5601 ext. 1540

City Councillors, Ward 1, Merritton

Greg Miller

905.327.0442

gmiller@stcatharines.ca


Jackie Lindal

905.327.0484

jlindal@stcatharines.ca

City Councillors, Ward 2, St. Andrew's

Joe Kushner

905.327.9638

jkushner@stcatharines.ca


Matt Harris

905.329.6802

mharris@stcatharines.ca 

City Councillors, Ward 3, St. Georges

Kevin Townsend

905.327.0401

ktownsend@stcatharines.ca


Mark Stevens

289.696.3673

mstevens@stcatharines.ca 

City Councillors, Ward 4, St. Patrick's

Caleb Ratzlaff

905.327.0473

cratzlaff@stcatharines.ca


Robin McPherson

905.328.0003

rmcpherson@stcatharines.ca 

City Councillors, Ward 5, Gratham

Bill Phillips

905.327.5363

bphillips@stcatharines.ca


Dawn Dodge 

905.933.0373

ddodge@stcatharines.ca 

City Councillors, Ward 6, Port Dalhousie

Vacant - By-election scheduled for April 14, 2025


Bruce Williamson

905.327.9754

bwilliamson@stcatharines.ca 

City Facilities 

Facility Bookings

bookings@stcatharines.ca

905.688.5600 ext. 1937

FirstOntario Performance Art Centre

250 St Paul St, St. Catharines, ON L2R 3M2

905.688.0722

Learn more about the FirstOntario Performance Art Centre

Market Square

91 King St, St. Catharines, ON L2R 3H6

marketsquare@stcatharines.ca 

Learn more about the Farmers Market

Merritton Centennial Arena

5 Park Ave, St. Catharines, ON L2P 1R1

ice@stcatharines.ca

905.688.5600 ext. 3174

Learn more about Merritton Centennial Arena

Meridian Centre

1 David S. Howes Way, St. Catharines, ON L2R 0B3

905.684.8400

Learn more about the Meridian Centre

Recreation Drop-in Programs

Russel Avenue Community Centre 

108 Russell Ave, St. Catharines, ON L2R 7N5

905.685.6071

 

Port Weller Community Centre

1 Bogart St, St. Catharines, ON L2M 6Z8

905.937.6232

 

Dunlop Drive Community Centre

80 Dunlop Dr, St. Catharines, ON L2R 1A7

905.685.6668

 

Port Dalhousie Older Adult Centre

19 Brock St., St. Catharines, ON L2N 4T9

905.646.8000

 

West St. Catharines Older Adult Centre

117 Chetwood St, St. Catharines, ON L2S 2B1

905.684.0993

 

Learn more about recreation drop-in programs

Seymour-Hannah Sports & Entertainment Centre

240 St Paul St W, St. Catharines, ON L2S 2E7

Email: ice@stcatharines.ca 

Phone Number: 905.688.5600 ext. 1937

Learn more about Seymour-Hannah and our other arenas

St. Catharines Kiwanis Aquatics Centre
425 Carlton St, St. Catharines, ON L2M 4W8

aquatics@stcatharines.ca 

905.688.5600 ext. 1800

St. Catharines Museum and Welland Canals Centre

1932 Welland Canals Parkway, St. Catharines, ON L2P 0A2

Rentals, school tours: museum@stcatharines.ca

Research requests, photo orders: museumcollections@stcatharines.ca 

905.984.8880

Learn more about the St. Catharines Museum

Sports Fields

fields@stcatharines.ca

Field hotline: 905.688.5601 ext. 1534

Victoria Lawn Cemetery

431 Queenston St, St. Catharines, ON L2P 2Y3

cemetery@stcatharines.ca 

905.688.5601 ext. 1557

Find out more about Victoria Lawn Cemetery

Outside the City

Niagara Assertive Street Outreach Team (NASO)

Persons experiencing unsheltered homelessness or community members who are concerned about someone experiencing unsheltered homelessness can contact the NASO team:

Call 211

Niagara Region

1.800.263.7215

niagararegion.ca

Niagara Region Animal Services

905.682.0767

contact@nras.ca 

Niagara Region Transit

1.833.678.5463 

nrtransit.ca

Niagara Region Waste

1.800.594.5542

niagararegion.ca/waste

Niagara Regional Police Service

Non-emergency: 905.688.4111

niagarapolice.ca

 

 

The Niagara Regional Police Service has a hotline that allows citizens to provide feedback on traffic safety issues. The hotline allows the public to provide information on where traffic is dangerous, problems you're encountering on the roads, and other traffic safety concerns. To use the NRPS traffic hotline, call 289.248.1060

 

Submit a Traffic Complaint Online - Niagara Regional Police Service

 

Alectra

905.684.8111

alectrautilities.com

Report a power outage: 1.833.253.2872

Enbridge

1.877.362.7434

enbridgegas.com/ontario

Smell gas? Call: 1.866.763.5427

Ontario OneCall

OntarioOneCall.ca

Call or click before you dig: 1.800.400.2255

Land Registry

Overview of land registry | ontario.ca 

Search land registration documents | ontario.ca

Landlord and Tenant Board

1.888.332.3234

Landlord and Tenant Board - Tribunals Ontario

Contact Us

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Copyright © 2023 The Corporation of the City of St. Catharines, 50 Church St., PO Box 3012, St. Catharines ON L2R 7C2,
Email: CitizensFirst@stcatharines.ca, Tel: 905.688.5600, TTY: Type 711 for the operator

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