By-law Enforcement

online payment is currently not available for penalty notices for non-parking offences.

Pay penalty notices for non-parking offences in-person at St. Catharines City Hall or by mail.

In-Person

Visit By-law Enforcement in the Planning and Building Services department on the first floor of City Hall (50 Church St.)

• You can leave cheque or money order payments in the drop box at the James Street entrance to City Hall.
• Include your penalty notice number on your cheque or money order.
• Do not leave cash in the drop box 

By Mail

Mail cheques or money order payments to:

City of St. Catharines
By-law Enforcement Division
50 Church St., PO Box 3012
St. Catharines ON L2R 7C2

• Include your penalty notice number on your cheque or money order.
• Do not send cash in the mail 

You can request a meeting with a Screening Officer to review the ticket within 15 calendar days beginning on the date of the penalty issuance.

You can set up a meeting by:

• Emailing us a completed screening request form 
  
• Calling the by-law enforcement division at 905.688.5600
• Visiting the by-law enforcement division in person on the first floor of City Hall at 50 Church Street

What will happen next?

You'll be given an appointment with a Screening Officer who will make a decision after reviewing your appeal. They are bound by our Conflict of Interest Guidelines. Screenings are held in the Screening Room on the second floor in City Hall.

What if I don't agree with the final decision?

If you are not satisfied with the decision made by the Screening Officer, you can request a review by a Hearing Officer within 15 calendar days of your screening decision by emailing us a completed hearing request form.

You will be notified once a hearing appointment is booked. The Hearing Officer's decision is final.