Citizens First

City Hall, 2nd Floor
50 Church St.
St. Catharines, ON
L2R 7C2

Tel: 905.688.5600

TTY: 905.688.4TTY (4889)


Create a map to City Hall

Email Citizens First


On this page you'll find contact information for Mayor Walter Sendzik, members of City Council and City staff, as well as links to the City's social media accounts.

City Hall Service Appointments

Note: Effective April 3, St. Catharines City Hall will be closed to the public as part of the Province of Ontario Shutdown.

The majority of services will continue to be offered via remote formats. 


Citizens First - Customer Service

Citizens First is your one-stop for customer service.

What can you expect from Citizens First?

  • One phone number and email address to remember
  • Full time customer service representatives dedicated to helping you
  • Interpretation support for over 240 languages via phone and in person, support for American Sign Language only available in person

Contact Citizens First

  • Call 905.688.5600, Monday to Friday from 8:30 a.m. to 5 p.m.
  • Email (emails checked Monday to Friday from 8:30 a.m. to 5 p.m.)

 Mayor and City Council


Office of the Mayor

Phone Number
Mayor Walter Sendzik 905.688.5601 ext. 1540
Grantham Ward  
Councillor Dawn Dodge 905.933.0373 
Councillor Bill Phillips 905.327.5363
Merritton Ward    

Councillor Lori Littleton


Councillor Greg Miller

Port Dalhousie Ward  
Councillor Carlos Garcia 905.937.7012 or 289.697.2749 (mobile)
Councillor Bruce Williamson 905.934.2787 or 905.327.9754 (mobile)
St. Andrew's Ward  
Councillor Matt Harris 905.329.6802
Councillor Joe Kushner 905.685.1817 or 905.327.9638 (mobile)
St. George's Ward  
Councillor Sal Sorrento 289.696.3673
Councillor Kevin Townsend 905.327.0401
St. Patrick's Ward  
Councillor Karrie Porter 905.327.0473
Councillor Mat Siscoe 905.329.8162


Social Media

The City of St. Catharines provides a variety of social media platforms for residents and others to stay up-to-date. Click on the corresponding icon to visit the City's official social media account.


 Twitter logo   Facebook logo   Instagram icon    LinkedIn icon   YouTube logo 



 Other Departments

Social media accounts 

Enterprise Centre

 Twitter logo   Facebook logo

FirstOntario Performing Arts Centre

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Meridian Centre

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St. Catharines Museum

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St. Catharines Tourism

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