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Citizens First

City Hall, 2nd Floor
50 Church St.
St. Catharines, ON
L2R 7C2

Tel: 905.688.5600

TTY: 905.688.4TTY (4889)


Create a map to City Hall

Email Citizens First


On this page you'll find contact information for Mayor Walter Sendzik, members of City Council and City staff, as well as links to the City's social media accounts.

Use the "+" sign to open the drop-down menus on this page.

 Mayor and City Council


Office of the Mayor

Phone Number
Mayor Walter Sendzik 905.688.5601 ext. 1540
Grantham Ward  
Councillor Dawn Dodge 905.933.0373 
Councillor Bill Phillips 905.327.5363
Merritton Ward    

Councillor Lori Littleton


Councillor Greg Miller

Port Dalhousie Ward  
Councillor Carlos Garcia 905.937.7012 or 289.697.2749 (mobile)
Councillor Bruce Williamson 905.934.2787 or 905.327.9754 (mobile)
St. Andrew's Ward  
Councillor Matt Harris 905.329.6802
Councillor Joe Kushner 905.685.1817 or 905.327.9638 (mobile)
St. George's Ward  
Councillor Sal Sorrento 289.696.3673
Councillor Kevin Townsend 905.327.0401
St. Patrick's Ward  
Councillor Karrie Porter 905.327.0473
Councillor Mat Siscoe 905.329.8162


Citizens First - Customer Service

Citizens First is your one-stop for customer service.

What can you expect from Citizens First?

  • Prompt responses
  • One phone number and email address to remember
  • Full time customer service representatives dedicated to helping you

Contact Citizens First

  • Visit in person at City Hall, 50 Church St., 2nd floor, Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • Call 905.688.5600, Monday to Friday from 8:30 a.m. to 5 p.m.
  • Email (emails checked Monday to Friday from 8:30 a.m. to 5 p.m.)

Social Media


Note: Follow the City on social media during an emergency for the latest news. Important information will be posted to the City of St. Catharines Facebook page and Twitter account.



Social media accounts 

City of St. Catharines

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Enterprise Centre

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FirstOntario Performing Arts Centre

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Parks, Recreation and Culture Services

 Twitter logo


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St. Catharines Museum

 Twitter logo     Facebook logo      instargam logo

St. Catharines Tourism

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The St. Catharines Museum uses the Instagram API and is not endorsed or certified by Instagram or Instagram, Inc. All Instagram logos and trademarks displayed by the St. Catharines Museum are property of Instagram, In

What people say about dealing with the City


"It was a refreshing interaction with staff. I was asking questions about matters I knew little about, and each person was more than happy to bring me up to speed. They all seemed like they enjoyed their jobs, and cared about providing great service. Great job indeed!"

"Recently the water main froze. The response from City staff was beyond the level of excellence. The demeanor and quick action taken by staff from the switchboard operator, members responding and supervisor personnel was more than expected under the difficult circumstances that they were facing."




Copyright © 2014 The Corporation of the City of St. Catharines