Location: Garden City Golf Course
Position Type: Volunteer
Reports To: Clubhouse Supervisor
Position Overview
The Garden City Golf Course is seeking friendly, reliable, and customer-focused individuals to serve as Volunteer Golf Marshals for the upcoming golf season. Marshals play a key role in ensuring an enjoyable experience for all guests by maintaining pace of play, assisting golfers, and upholding course policies - all while enjoying free golf benefits.
This is a great opportunity for retirees, golf enthusiasts, or anyone who enjoys being outdoors and engaging with the golf community.
Key Responsibilities
- Monitor and maintain proper pace of play
- Politely communicate course policies and guidelines to players
- Assist golfers with course navigation and general questions
- Report any course issues or safety concerns to management
- Provide outstanding customer service at all times
- Monitor any illegal alcohol consumption or intoxicated patrons
- Monitor improper or unsafe use of golf carts
- Enforce Blue Flag protocols for patrons with accessibility needs
- Clears the course in the event of inclement weather/course closure
10. Serve as a positive ambassador for the golf course
Qualifications
- Passion for golf and knowledge of basic golf etiquette (prior experience with leagues and tournaments preferred)
- Friendly, professional, and approachable demeanor
- Strong communication and interpersonal skills
- Reliable and punctual
- First Aid/CPR certified, preferred
- Customer service training, preferred
Schedule & Commitment
- Flexible scheduling options available
- Typical shifts – 6 hours each
- Weekend, weekday, early morning, evening and holiday opportunities
Physical Requirements
- Ability to drive a golf cart safely
- Ability to walk and stand for extended periods
- Must be willing to work in some extreme weather conditions for long periods (sun, heat, cold, rain, etc.)
- CSA approved footwear is recommended
Volunteer Benefits
- Volunteer marshals are entitled to free golf on days when they are not scheduled to work - equivalent to one 18-hole round with cart for every 12 total work hours
- Free golf is subject to tee time and cart availability
- Free golf must be used in the same season as accumulated (no carry overs)
- Free golf is not transferable and has no cash value
Qualified, responsible individuals interested in this volunteer opportunity can email golf@stcatharines.ca with some information about their qualifications, or for more information.