You can use any of the following payment methods to pay your property taxes with the City.
All payments must be received by 4:30 p.m. of the payment due date. Penalty fees are applied on the first day of default and again on the first day of each following month until paid. If you have small balance arrears on your account, it could be the result of late payment.
Please note: When making a payment to your property tax account, please use the full 19 digit roll number (starting with 2629), the roll number is located on the top right of your property tax bill. The roll number is a record of property subject to property tax within a given jurisdiction and is your account number when making a payment to your property tax bill.
Make a payment online with your credit card
We accept payments using Visa or MasterCard through our online service provider, Paymentus. A convenience fee applies for credit card transactions. Please be advised that it may take up to two business days for online payments to be processed.
By mail
You can mail a cheque, made payable to the City of St. Catharines, to:
Citizens First
City of St. Catharines
50 Church St.
PO Box 3012
St. Catharines, ON L2R 7C2
In-person payment or drop off
You can pay by cheque, cash or debit in-person at our Citizens First customer service desk on the second floor of City Hall during regular business hours. You can also deposit your cheque in the after-hours deposit box at City Hall, located at the James Street entrance. Do not deposit cash.
With your financial institution
You can have your Canadian financial institution (banking provider) submit your property tax payments for you. Contact your bank for more information or to help get you set up with this option.
Telephone
You can pay your property taxes by calling the telephone banking number found on the back of your personal Interac card and following your bank's instructions over the phone.
Online Banking
You can pay your property taxes through online banking. Contact your banking provider to help you set up this option. Please allow sufficient time for your bank to forward the payment to the City when using this option. Depending on your bank service provider the name for the payee can vary from City of St. Catharines, St. Catharines Property taxes or St. Catharines taxes. You will need to enter the full 19-digit property roll number as the account number after adding the payee to make a payment to your property taxes via this method.
Pre-authorized payments
You can set up a pre-authorized debit payment plan with the City. Learn about the installment plan and monthly plan options available and how to sign up with our Pre-authorized Debit Agreement Form. You can complete this form completely online as long as you fill out all required fields and upload a copy of your VOID cheque.