Contact Us
Customer Service / Citizens First
City of St. Catharines
50 Church St.,
PO Box 3012,
St. Catharines ON L2R 7C2
Telephone: 905.688.5600
TTY: 711
Fax: 905.688.4077
Send an email to Citizens First Customer Service:
Need help finding frequently requested City services?
Have feedback on your experience? The City wants to hear from residents to continue to be able to provide exceptional customer service. Feel free to fill out the feedback form:
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Connect Directly with City Departments:
Economic Development, Enterprise Centre, Tourism Services
enterprisecentre@stcatharines.ca
905.688.5600 ext. 1767
905.688.5600 ext. 1300
Planning and Building Services
Mayor and City Council
City Councillors, Ward 1, Merritton
City Councillors, Ward 2, St. Andrew's
City Councillors, Ward 3, St. Georges
Kevin Townsend
Mark Stevens
City Councillors, Ward 4, St. Patrick's
Caleb Ratzlaff
Robin McPherson
City Councillors, Ward 5, Grantham
City Councillors, Ward 6, Port Dalhousie
Marty Mako
Bruce Williamson
City Facilities
FirstOntario Performance Art Centre
250 St Paul St, St. Catharines, ON L2R 3M2
91 King St, St. Catharines, ON L2R 3H6
Russel Avenue Community Centre
108 Russell Ave, St. Catharines, ON L2R 7N5
Port Weller Community Centre
1 Bogart St, St. Catharines, ON L2M 6Z8
Dunlop Drive Community Centre
80 Dunlop Dr, St. Catharines, ON L2R 1A7
Port Dalhousie Older Adult Centre
19 Brock St., St. Catharines, ON L2N 4T9
West St. Catharines Older Adult Centre
117 Chetwood St, St. Catharines, ON L2S 2B1
Seymour-Hannah Sports & Entertainment Centre
240 St Paul St W, St. Catharines, ON L2S 2E7
Email: ice@stcatharines.ca
Phone Number: 905.688.5600 ext. 1937
St. Catharines Kiwanis Aquatics Centre
St. Catharines Museum and Welland Canals Centre
1932 Welland Canals Parkway, St. Catharines, ON L2P 0A2
Rentals, school tours: museum@stcatharines.ca
Research requests, photo orders: museumcollections@stcatharines.ca
Field hotline: 905.688.5601 ext. 1534
431 Queenston St, St. Catharines, ON L2P 2Y3
905.688.5601 ext. 1557
Find out more about Victoria Lawn Cemetery
Outside the City
Niagara Assertive Street Outreach Team (NASO)
Persons experiencing unsheltered homelessness or community members who are concerned about someone experiencing unsheltered homelessness can contact the NASO team:
Call 211
Niagara Region Animal Services
Niagara Regional Police Service
Non-emergency: 905.688.4111
The Niagara Regional Police Service has a hotline that allows citizens to provide feedback on traffic safety issues. The hotline allows the public to provide information on where traffic is dangerous, problems you're encountering on the roads, and other traffic safety concerns. To use the NRPS traffic hotline, call 289.248.1060
Submit a Traffic Complaint Online - Niagara Regional Police Service
Call or click before you dig: 1.800.400.2255
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