Road Maintenance

The City of St. Catharines maintains and repairs the City's street system in the community. This includes maintenance on streets, sidewalks, curbs and driveways. Learn about our snow removal process for how we keep roads cleared during the winter season.

Report a damaged pothole, sidewalk or curb

Call Citizens First at 905.688.5600 to report potholes or damaged roads, sidewalks and curbs on a City-owned street so we can assess the damage. Please indicate the exact location or address rather than cite boundaries of city blocks to help us find the specific pothole.

You can also report the pothole by completing our online reporting form.

For potholes, please refer to our map before reporting to determine if the road is maintained by the City of St. Catharines or Niagara Region. If the pothole is on a Niagara Region road, call 905.980.6000 or report it on the Region's website.

Apply to make changes to your driveway

If you plan to make alterations to your driveway or want to add a new driveway, you must fill out one of these applications:

Please note, these applications don't apply to new homes or building construction. Contact the Planning and Building Services if you're building a new home.

If you have any questions about your application, contact Citizens First.

Fees

You are required to pay an application fee along with these additional fees (if applicable):

  • Application A or B - $141.95
  • Curb cut - $33.25 per metre of curb cut (minimum charge is 5 linear metres)
  • Culvert installation - $336.80 (minimum charge of 4 linear metres and subject to change due to culvert size and type)

All fees are to be paid prior to scheduling and completing the work. Curb cutting and culvert installation work is managed by our Municipal Works department.

Streets

The City patrols all City-owned streets for repair as required by the Minimum Maintenance Standards Inspection Program. Streets are maintained by Niagara Region and the City.

During the winter months, potholes are filled with cold mix asphalt until spring when proper repairs are completed.

Potholes start to form when temperatures fluctuate. When water seeps into the road and temperatures drop, the water turns to ice which expands the road. When vehicles drive over the weakened area of the asphalt, potholes begin to form.

Learn about our street cleaning process, our schedules and what you can do to help.

Road resurfacing is when old pavement and concrete on the road is removed and replaced. This process helps keep our roads in good shape and safe to drive on. We generally follow a 9-step process to resurface roads.

Process

  1. Preparation work: paint is used to identify sections of concrete which need to be replaced, as well as underground utility locations.
  2. Removal: damaged concrete is removed and the area is prepped for the new concrete.
  3. New concrete: forms are setup so new concrete can be poured.
  4. Sub drain (if required): a trench is dug just in front of the curb and a drainage pipe is installed. This is only done on roads that do not have existing sub drains.
  5. Milling: the old pavement surface is ground using a milling machine. This process usually takes one day. Parking restrictions will be in place during this time.
  6. Adjust appurtenances: sewer access holes and catch basins are raised to match the same level as the new pavement.
  7. Tack coat: an oil product is applied prior to paving. The oil helps the new asphalt pavement stick.
  8. Paving: a layer of new asphalt is applied. Sometimes more than one layer of pavement may be required to make the pavement level with the gutter.
  9. Reinstatements: damaged driveways are repaired and topsoil and sod are placed. The area is cleaned up, and construction signs and barricades are removed.

Please note, the timelines to complete each step of the road resurfacing process depend on the streets and resources involved.

Crack sealing is completed on roads that are at least three years old and takes a few hours to complete. Traffic can travel over crack sealing once the sealant has dried. Crack sealing is scheduled throughout the summer construction season from May to October. Work is completed on Monday to Saturday between 7 a.m. to 10 p.m.

What is crack sealing?

Crack sealing is a cost-effective method that prolongs the lifespan of the asphalt with permanent seals. It restores the road at the surface to keep out excess water or moisture from the asphalt or concrete and prevent further cracking and deterioration.

Crack sealing process

Crack sealing is completed by:

  1. Crack is identified
  2. Routing machine may be used to make the crack a uniform depth and width
  3. Dust and debris are cleared from the crack
  4. Sealant is poured and tooled into the crack
  5. Sealant has set and can be driven on

What to expect during crack sealing projects

There are minor impacts to traffic and use of the road during crack sealing projects, including:

  • Schedule: weather permitting, crack sealing is started in October. Signs will be installed 72 hours prior to project to provide notice.
  • Parking restrictions: parking will be restricted on both sides of the street during the crack sealing days from 7 a.m. to 5 p.m.
  • Lane closures: there will be no full street closures during the operation. One lane will always be kept open. Lane closures may last approximately 3 to 4 hours.
  • Access to alleys and driveways: access to these areas may be disrupted for a few minutes during the work but crews will minimize these times and help as needed
  • Dust: keep windows and doors closed during work to avoid dust from entering your home

Sidewalks

We maintain the 500 kilometres of City-owned sidewalk in the community through our sidewalk inspection and spot repair program.

If a sidewalk is broken or raised, we put in a temporary patch or grind the sidewalk as quickly as possible. If necessary, the sidewalk slab(s) will be identified for replacement as part of the sidewalk repair program.

Curbs

The City is responsible for roadside curbs. If a curb is damaged, a temporary patch is put in place as quickly as possible. The curb section will be noted for permanent repair as part of the annual curb repair program.

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