Customer Service / Citizens First
City of St. Catharines
50 Church St.,
PO Box 3012,
St. Catharines ON L2R 7C2
Telephone: 905.688.5600
TTY: 711
Fax: 905.688.4077
Send an email to Citizens First Customer Service:
CitizensFirst@stcatharines.ca
Visit Citizens Corner
Looking for Multi-Language Interpretation Support?
Connect with City Departments:
| Culture Services |
|
905.688.5600 ext. 3220
|
| Economic Development, Enterprise Centre, Tourism Services |
|
enterprisecentre@stcatharines.ca 905.688.5600 ext. 1767 |
|
Engineering Services |
|
905.688.5600 ext. 1300 |
| Legal |
| Media Relations |
| Corporate Communications |
| Office of the City Clerk |
|
3rd Floor, City Hall
905.688.5600 ext. 1517
|
| Parking Services |
| Planning and Building Services |
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Recreation Programs
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| St. Catharines Fire Services |
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Non-Emergency: 905.684.4311 Fire Prevention: 905.688.5600 ext. 4224 |
Mayor and City Council
| Mayor Mat Siscoe |
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Mayor's Office - 3rd Floor, City Hall 905.688.5601 ext. 1540 |
| City Councillors, Ward 1, Merritton |
|
Greg Miller Jackie Lindal |
| City Councillors, Ward 2, St. Andrew's |
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Joe Kushner Matt Harris |
| City Councillors, Ward 3, St. Georges |
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Kevin Townsend Mark Stevens |
| City Councillors, Ward 4, St. Patrick's |
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Caleb Ratzlaff Robin McPherson |
| City Councillors, Ward 5, Gratham |
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Bill Phillips Dawn Dodge |
| City Councillors, Ward 6, Port Dalhousie |
|
Vacant - By-election scheduled for April 14, 2025 Bruce Williamson |
City Facilities
| Facility Bookings |
| FirstOntario Performance Art Centre |
|
250 St Paul St, St. Catharines, ON L2R 3M2 |
| Market Square |
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91 King St, St. Catharines, ON L2R 3H6 |
| Merritton Centennial Arena |
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5 Park Ave, St. Catharines, ON L2P 1R1 ice@stcatharines.ca 905.688.5600 ext. 3174 |
| Meridian Centre |
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1 David S. Howes Way, St. Catharines, ON L2R 0B3 |
| Recreation Drop-in Programs |
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Russel Avenue Community Centre 108 Russell Ave, St. Catharines, ON L2R 7N5
Port Weller Community Centre 1 Bogart St, St. Catharines, ON L2M 6Z8
Dunlop Drive Community Centre 80 Dunlop Dr, St. Catharines, ON L2R 1A7
Port Dalhousie Older Adult Centre 19 Brock St., St. Catharines, ON L2N 4T9
West St. Catharines Older Adult Centre 117 Chetwood St, St. Catharines, ON L2S 2B1
|
| Seymour-Hannah Sports & Entertainment Centre |
|
240 St Paul St W, St. Catharines, ON L2S 2E7 Email: ice@stcatharines.ca Phone Number: 905.688.5600 ext. 1937 |
| St. Catharines Kiwanis Aquatics Centre |
| 425 Carlton St, St. Catharines, ON L2M 4W8
905.688.5600 ext. 1800 |
| St. Catharines Museum and Welland Canals Centre |
|
1932 Welland Canals Parkway, St. Catharines, ON L2P 0A2 Rentals, school tours: museum@stcatharines.ca Research requests, photo orders: museumcollections@stcatharines.ca |
| Sports Fields |
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Field hotline: 905.688.5601 ext. 1534 |
|
Victoria Lawn Cemetery |
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431 Queenston St, St. Catharines, ON L2P 2Y3 905.688.5601 ext. 1557 Find out more about Victoria Lawn Cemetery |
Outside the City
| Niagara Assertive Street Outreach Team (NASO) |
|
Persons experiencing unsheltered homelessness or community members who are concerned about someone experiencing unsheltered homelessness can contact the NASO team: Call 211 |
| Niagara Region |
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Niagara Region Animal Services |
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Niagara Region Transit |
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Niagara Region Waste |
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Niagara Regional Police Service |
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Non-emergency: 905.688.4111
The Niagara Regional Police Service has a hotline that allows citizens to provide feedback on traffic safety issues. The hotline allows the public to provide information on where traffic is dangerous, problems you're encountering on the roads, and other traffic safety concerns. To use the NRPS traffic hotline, call 289.248.1060
Submit a Traffic Complaint Online - Niagara Regional Police Service |
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Alectra |
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Report a power outage: 1.833.253.2872 |
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Enbridge |
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Smell gas? Call: 1.866.763.5427 |
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Ontario OneCall |
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Call or click before you dig: 1.800.400.2255 |
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Land Registry |
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Landlord and Tenant Board |