COVID-19 Updates

Subscribe to this page for regular updates on the COVID-19 pandemic for St. Catharines residents, businesses and visitors. The health and well-being of our community and staff is our top priority.

You can also follow our News Releases Page, as well as our Facebook and Twitter channels, for updates.

Facility Impacts

Currently closed City facilities include:

Lake Street Service Centre
Buchanan House
All City fire stations
St. Catharines Enterprise Centre

City Hall

Guests can access City Hall services in person by booking an appointment via our City Hall page.

Other Facility Impacts

At this time, under Provincial regulations, food and drinks will not be allowed in City facilities with the exception of water bottles. Sale of food and drinks will not take place, including vending machines.

The only exception is Lookout Lounge at Seymour-Hannah Sports and Entertainment Centre which is considered a stand-alone restaurant.

Program disruptions and information

Appointments for services and pre-registration options for programs continue to be available and encouraged through the City’s website. Aquatics and arena programs — including Public Skating and Leisure Swims — continue to require advanced registration via ActiveSTC. A selection of Community Centre and Older Adult Centre programs also require registration ahead of time.

Service disruptions

Some service disruptions remain in place as a result of the pandemic response:

Issuing of Consumer Fireworks Sales Permits

Making payments

In instances when City Hall cannot be accessed, there are several options to make non-in person payments for:

Current public health measures

View the current public health COVID-19 control measures for the province, providing detailed information on these areas and more:

General public health and workplace safety measures
Schools and childcare
Physical distancing and line management
Business capacity limits
International travel and quarantine requirements
Live entertainment
Organized public events and social gatherings
Restaurants, bars and food or drink establishments
Personal care services
Retailers
Sports facilities and recreational activities
Day camps and overnight camps
Rental accommodations
Meeting and event spaces
Post-secondary institutions
Libraries
Museums
Theatres and cinemas
Fairs and festivals
Casinos and gaming establishments

Learn more about the Roadmap to Reopen, Ontario's three-step plan to safely and gradually lift public health measures based on the progress of vaccination rates and improvements of key public health indicators.

Violations

If you see residents or businesses violating public health orders, please notify us by completing our COVID-19 Complaint Form, by calling 905.688.5600, or by emailing us at CitizensFirst@stcatharines.ca. Please do not call 9-1-1.

Regional health guidelines, vaccines and testing

View up to date information on community public health guidelines as implemented by Niagara Region Public Health, including:

Preventative measures
School and childcare
Travelling within Ontario and Canada, and self-isolation
Niagara Region service closures and disruptions
Mandatory Masks By-law

Vaccines

When eligible, getting your vaccine is critical in stemming the spread of COVID-19. Learn more information about COVID-19 vaccines, including:

Booking an appointment
Enhanced vaccine certificates with QR codes
Walk-in clinics and schedules
Vaccine statistics (doses administered by Niagara Region Public Health)
Vaccination Task Force
Youth vaccination

COVID-19 testing

View more information on how to get tested for COVID-19 with Niagara Region Public Health.

Current cases dashboard

View Niagara Region's COVID-19 current cases dashboard, including numbers of new cases, active cases, resolved cases, variants and deaths.

Business supports and resources

Check out available COVID-19 supports and resources for St. Catharines businesses, including:

Federal and provincial support programs
Non-residential property tax deferral program
Digital Main Street

Tax relief, wage subsidies and financial benefits

You may be eligible for Canada Revenue Agency (CRA) tax relief options and benefits if you are struggling financially. View the Canadian government's available tax relief services, benefit programs and wage subsidies.

Symptoms and stopping the spread

Find out more about COVID-19 symptoms, treatment and how to stop the spread of the virus in the community.