City Hall

City Hall in summer

Note: Effective April 3, St. Catharines City Hall will be closed to the public as part of the Province of Ontario Shutdown.

The majority of services will continue to be offered via remote formats. 


P.O. Box 3012
50 Church St. 
St. Catharines, ON, 
L2R 7C2


St. Catharines City Hall was built in 1937 and is the administrative hub for the City. Located in the heart of Downtown St. Catharines, its art deco façade and bowling green lawn make it an architectural focal point of the city's core. 

Visitors to City Hall have access to metered parking spaces in Market Square and on Church and James streets. 

Hours of Operation

City Hall is open Monday to Friday from 8:30 a.m. to 4:30 p.m., excluding statutory and civic holidays.

Citizens First

Dedicated customer service is available through Citizens First - your one stop for answers

  • Visit in person at City Hall, 2nd floor, Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • Call 905.688.5600, Monday to Friday from 8:30 a.m. to 5 p.m.
  • Email (emails will be checked Monday to Friday from 8:30 a.m. to 5 p.m.)

City Council

The Mayor's Office and Council Chambers are located on the third floor of City Hall. 


  • The public entrance from James Street is accessible and closest to parking.
  • Two elevators available and accessible from James Street entrance and the Market Street entrance.
  • Courtesy wheelchairs available for public use.
  • Accessible washrooms and water fountains are available to the public when the building is open.
  • Interpretation services via phone and in person for over 240 languages.
Copyright © 2014 The Corporation of the City of St. Catharines