Assistance Programs for Residents

Cancellation, Reduction, Refund of Taxes for Residential Property Owners

There are circumstances where a property owner can apply for a Cancellation, Reduction or Refund of Property Taxes. These reasons may include, but are not limited to, a change in property class, or a demolition or fire.

For more information call 905.688.5600

Assistance Porgrams for Persons With Disabilities

 Snow Removal Program

The City of St. Catharines offers snow removal service for qualified persons with physical disabilities. The service consists of snow removal from city sidewalks fronting and abutting the homes occupied by qualified persons with disabilities. It is not for the removal of snow from plow windrows, driveways or any walkway to a home.

Program applications are due by Nov. 30

A statement of physician is required from the family doctor of the person applying for this program. To qualify for snow removal service, applicants must:

  • Have a disability that, in the opinion of your physician, renders the applicant incapable of carrying out snow removal
  • Have no person who is physically capable of carrying out snow removal living in the same dwelling as the applicant
  • Reside in a single family, semi-detached or duplex dwelling in the city's urban area, and be the owner of such residence 
  • Agree to a waiver of claims against the Corporation of the City of St. Catharines for any property damage or other damage that may arise from the service provided

 Property Tax Deferrals for Homeowners

Provincial legislation provides for the City of St. Catharines to offer a deferral of tax increases for the current year to seniors and persons with disabilities who own and reside in their own residence and are receiving Ontario Disability Benefits. Read our Tax Deferral Application for Homeowners.

 

A homeowner may submit an application if:

  • Property taxes have been paid in full for previous tax years
  • Property taxes have increased by a minimum $200 from year to year
  • Repayment must be made on transference of title of property, disposition of property or if applicant ceases to be eligible for deferral of taxes
  • Proof of receipt of Ontario Disability Support Program Benefits can be provided with the application

To be considered for a deferral for the current year, applications, including written proof of eligibility, must be filed by Feb. 28 of the following year.

For more information call 905.688.5600

 Payment Extension Program

 People receiving Ontario Disability Support Program benefits may register for a payment extension on their property taxes and their water and wastewater fees. Read our Payment Extension Program for Persons with Disabilities.

A person receiving Ontario Disability Support Program benefits who registers for this program is permitted to pay property taxes and water fees for their primary residence on the last working day of the month that payment is due without incurring a penalty.

To be eligible:

  • Persons with disabilities must register in person at Financial Management Services, City Hall.
  • Proof of receipt of Ontario Disability Support Program benefits is required.
  • Your property tax and/or water/wastewater account must be current

For more information call 905.688.5600

Assistance Programs for Seniors

 Snow Removal Program

The City of St. Catharines offers snow removal service for qualified seniors. The service consists of snow removal from city sidewalks fronting and abutting the homes occupied by qualified seniors. It is not for the removal of snow from snow plow windrows, driveways or any walkway to a home.

Program applications are due by Nov. 30.

A statement of physician is required from the family doctor of the person applying for this program. To qualify for snow removal service, applicants must:

  • Have a disability that, in the opinion of your physician, renders the applicant incapable of carrying out snow removal
  • Have no person who is physically capable of carrying out snow removal living in the same dwelling as the applicant
  • Reside in a single family, semi-detached or duplex dwelling in the city's urban area, and be the owner of such residence  
  • Agree to a waiver of claims against the Corporation of the City of St. Catharines for any property damage or other damage that may arise from the service provided

 Property Tax Deferrals for Homeowners

 

Provincial legislation provides for the City of St. Catharines to offer a deferral of tax increases for the current year to seniors who own and reside in their own residence and are receiving the monthly Guaranteed Income Supplement.

A homeowner may submit an application if:

  • Property taxes have been paid in full for previous tax years
  • Property taxes have increased by a minimum $200 from year to year
  • Repayment must be made on transference of title of property, disposition of property or if applicant ceases to be eligible for deferral of taxes
  • Proof of age and receipt of Guaranteed Income Supplement must accompany the application
  • To be considered for a deferral for the current year, applications, including written proof of eligibility, must be filed by Feb. 28 of the following year

For more information call 905.688.5600

 Water/Wastewater Senior Homeowner Credit Program

 

For residents 65 years of age and older, the City of St. Catharines offers a maximum $100 annual credit on water/wastewater fees.

A homeowner may submit an application if:

  • The annual amount of the water/wastewater bill exceeds the $100 maximum credit allowance.
  • Applicants must own and occupy the property as their principal residence.
  • The water/wastewater account must be for a residential, single family dwelling to be eligible.
  • Applicants must be receiving benefits from the Guaranteed Income Supplement program to be eligible. Proof of receipt of benefits must be submitted with the application.
  • One credit per individual account billed will be granted. Tax and water/wastewater accounts must be in good standing.
  • Approved credits are applied to the water/wastewater account in January of the next year. It will appear on the first bill issued after the adjustment is applied to the account.
  • No cash refunds and the credit is non-transferable. Owners are required to pay their bills as they come due.
  • For those using monthly pre-authorized payments, the credit will be taken into consideration in the annual equalization of the account.
  • Applications must be submitted to the City of St. Catharines each year between Oct. 1 and Nov. 30. No deadline exceptions will be made.

For more information call 905.688.5600

 Payment Extension Program

 

Senior citizens may register for a payment extension on their water and wastewater fees.

All seniors (60 and older) who register for this program are permitted to pay water fees for their primary residence on the last working day of the month that payment is due without incurring a penalty.

To be eligible:

  • Seniors older than 60 must register in person at Financial Management Services, City Hall
  • Proof of date of birth is required
  • Your water/wastewater account must be current

For more information call 905.688.5600

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