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In a continued effort to exercise an abundance of caution in limitting the spread of COVID-19 and protect public health the City of St. Catharines has closed all of its facilities to the public, effective March 16 at 4:30 p.m.
While the City recognizes the incovenience this may cause there are several payment options available to residents to ensure their business with the City continues despite the impact of the virus.
Online Banking |
Water and tax payments can be made via online banking through a resident's financial provider by:
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City Hall Drop Box |
All payments can be made via cheque at the City Hall drop box, located by the James Street entrance to the building. Do not deposit cash via the drop box. |
By Mail |
Cheques can be mailed to the City via: City of St. Catharines, Citizens First, CSS Department, PO BOX 3012 Stn Main, St. Catharines ON L2R 7C2 |
During a special meeting on Friday, March 27, Council approved a series of measures aimed at supporting residents and businesses with the costs of municipal taxes and services. The approved measures, which include some previously announced, are as follows:
Pre-authorized payments for tax instalments have been deferred until June 30 but monthly pre-authorized payments will continue unless suspended in writing by the payer. The City will continue to process pre-authorized payments for water, unless suspended in writing by the payer.
Taxpayers can use the City’s online e-bill portal to access water and tax information. A link to the portal, and information on how to register, is available at www.stcatharines.ca/ebilling.