Report A Burning Complaint

Note: all complaints to Fire Service are confidential. Information regarding your name phone number or address is to allow Fire Services to obtain additional information if necessary.

Should the fire be a hazard to persons or property dial 9-1-1. This will normally include fires being very close to a building, smoke obstructing visibility on a roadway or where the smoke is entering another building.

To report a fire in contravention of the Open Air Fire By-Law call St. Catharines Fire Services Communications division at 905-684-4311. These incidents are treated as non-emergency and are responded to by on-duty fire suppression personnel. Higher priority incidents take precedent over these reports.

In cases where a fire is not occurring a complaint may be filed with the Fire Prevention Office at 905-688-5601 extension 4224. As no violation of the by-law is taking place this form of complaint will normally result in the issuance of public education information to the property owner.

The owner of a property where an open air fire has occurred is subject to a minimum fee of $250 for the extinguishing of the non-compliant fire and may be prosecuted for contravention of the by-law.

Should you require additional information regarding open air burning regulations contact the Fire Prevention Office at 905-688-5601 extension 4224.

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