Parking Ticket Payment and Disputes

Information on paying parking tickets and how to dispute a penalty notice is included below:

 How to Pay a Parking Ticket


Parking tickets can be paid in one of three ways:

  1. Online - For your convenience, the City of St. Catharines accepts online parking ticket payments using Visa or MasterCard through our online service provider, Paymentus.  
  2. By mail - send a cheque or money order payable to the following address:
    City of St. Catharines
    Parking Services
    50 Church St., PO Box 3012
    St. Catharines, ON L2R 7C2

    Note: Do not send cash in the mail
  3. In Person - visit Parking Services on the second floor of City Hall, 50 Church St. Cheque and money order payments can also be left in the drop box located at the James Street entrance to City Hall. Please do not put cash in the drop box.

Disputing a Parking Ticket

Parking tickets are reviewed by a Screening Officer. 

A request for review must be made within 15 calendar days of the issuance of the penalty notice.

  1. Request a meeting with a Screening Officer. This can be done in any of three ways: 
  2. You'll be given an appointment with a Screening Officer. Normally, screenings are held in the Screening Room, located on the 2nd floor in City Hall. You will meet with a Screening Officer - a City employee who has been appointed by City Council and is bound by the City's Conflict of Interest Guidelines.
  3. If you are not satisfied with the decision made by the Screening Officer you can request a review by a Hearing Officer. This request must be made within 15 days of your screening decision.
    • Hearings are held at the City of Thorold (3540 Schmon Pkwy.,) once a month. Hearings are presided by a Hearing Officer, an independent third party who is bound by the City of St. Catharines conflict of interest guidelines and the Statutory Powers Procedures Act. The Hearing Officers decision is final.
Changes to the dispute process are part of the Administrative Monetary Penalties System (APS) introduced province wide under Ontario Regulation 333/07 of the Municipal Act, 2001.

What happens if a parking ticket isn't paid

If no action is taken to pay, the ticket will ultimately result in default and licence plate renewal will be denied by the Ministry of Transportation (Service Ontario).

Renewal of existing or the issuance of new vehicle license permits will not be granted until payment is made including all applicable fees.



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