Stay Informed
e-newsletter Icon

Join our Mailing Lists to stay in the loop

The latest news and council updates delivered to your inbox. Sign up for our e-newsletters.

Facebook Icon
Twitter Icon


Download our Pingstreet App   Construction-Map   Public Notices

Meter Reading Submission


Due to a printing error, some City Water Meter Cards were mailed with outdated information.

Not everyone in St. Catharines received a meter card during this billing cycle. Affected properties are those in Section H: north-west St. Catharines.

  • The area south of Lake Ontario, north of the QEW, west of Lake Street / Lakeport Road, and out to Gregory Road. 
  • The area south of the QEW, north of Fourth Avenue, west of Twelve Mile Creek and east of Ninth Street.

The City still requires your five-digit reading from your water meter to be submitted by July 1.

Call Citizens First at 905.688.5600 for more information.


Submit your water meter reading(s) online using our convenient form.

All you need is your meter reading, as well as your account and meter number, both of which can be found on your water/wastewater bill or meter card.

Meter readings will continue to be accepted by phone, fax, mail and in person at City Hall.  

Understanding your water meter

If the water meter has 5 digits and a tenths digit (the number in black), include the tenths in your submission. Based on the example below, the reading to enter would be 037200. If the meter shows more than 1 digit after the decimal, include only the first digit (the tenths) to the right of the decimal. In the example below, the reading to enter would be 003149.
WaterMeterimage1.jpg WaterMeterimage2.jpg


Copyright © 2014 The Corporation of the City of St. Catharines