Citizens First

City Hall, 2nd Floor
50 Church St.
St. Catharines, ON
L2R 7C2

Tel: 905.688.5600

TTY: 905.688.4TTY (4889)


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Meter Reading Submission


Submit your water meter reading(s) online using our convenient form.

All you need is your meter reading, as well as your account and meter number, both of which can be found on your water/wastewater bill or meter card.

Meter readings will continue to be accepted by phone, fax, mail and in person at City Hall.  

Understanding your water meter

If the water meter has 5 digits and a tenths digit (the number in black), include the tenths in your submission. Based on the example below, the reading to enter would be 037200. If the meter shows more than 1 digit after the decimal, include only the first digit (the tenths) to the right of the decimal. In the example below, the reading to enter would be 003149.
WaterMeterimage1.jpg WaterMeterimage2.jpg


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