Assistance Programs for Seniors

Snow Removal Program

What is it?

The City of St. Catharines offers snow removal service for qualified seniors. The service consists of snow removal from city sidewalks fronting and abutting the homes occupied by qualified seniors. It is not for the removal of snow from snow plow windrows, driveways or any walkway to a home.

Program applications are due by Nov. 30.

How it works

A statement of physician is required from the family doctor of the person applying for this program. To qualify for snow removal service, applicants must:

  • Have a disability that, in the opinion of your physician, renders the applicant incapable of carrying out snow removal
  • Have no person who is physically capable of carrying out snow removal living in the same dwelling as the applicant
  • Reside in a single family, semi-detached or duplex dwelling in the city's urban area, and be the owner of such residence  
  • Agree to a waiver of claims against the Corporation of the City of St. Catharines for any property damage or other damage that may arise from the service provided


Property tax deferrals for homeowners

What is it?

Provincial legislation provides for the City of St. Catharines to offer a deferral of tax increases for the current year to seniors who own and reside in their own residence and are receiving the monthly Guaranteed Income Supplement.

How it works

A homeowner may submit an application if:

  • Property taxes have been paid in full for previous tax years
  • Property taxes have increased by a minimum $200 from year to year
  • Repayment must be made on transference of title of property, disposition of property or if applicant ceases to be eligible for deferral of taxes
  • Proof of age and receipt of Guaranteed Income Supplement must accompany the application
  • To be considered for a deferral for the current year, applications, including written proof of eligibility, must be filed by Feb. 28 of the following year

For more information, call 905.688.5601, ext. 7456 or Email Financial Management Services, Tax Billing Section

Water/Wastewater Senior Homeowner Credit Program

What is it?

For residents 65 years of age and older, the City of St. Catharines offers a maximum $100 annual credit on water/wastewater fees.

A homeowner may submit an application if:

  • The annual amount of the water/wastewater bill exceeds the $100 maximum credit allowance.
  • Applicants must own and occupy the property as their principal residence.
  • The water/wastewater account must be for a residential, single family dwelling to be eligible.
  • Applicants must be receiving benefits from the Guaranteed Income Supplement program to be eligible. Proof of receipt of benefits must be submitted with the application.
  • One credit per individual account billed will be granted. Tax and water/wastewater accounts must be in good standing.
  • Approved credits are applied to the water/wastewater account in January of the next year. It will appear on the first bill issued after the adjustment is applied to the account.
  • No cash refunds and the credit is non-transferable. Owners are required to pay their bills as they come due.
  • For those using monthly pre-authorized payments, the credit will be taken into consideration in the annual equalization of the account.
  • Applications must be submitted to the City of St. Catharines each year between Oct. 1 and Nov. 30. No deadline exceptions will be made.

For more information, call 905.688.5605 or Email Water Billing or Financial Management Services, Collections

Payment Extension Program

What is it?

Senior citizens may register for a payment extension on their water and wastewater fees.

How it works

All seniors (60 and older) who register for this program are permitted to pay water fees for their primary residence on the last working day of the month that payment is due without incurring a penalty.

To be eligible:

  • Seniors older than 60 must register in person at Financial Management Services, City Hall
  • Proof of date of birth is required
  • Your water/wastewater account must be current

For more information, call 905.688.5601, ext. 1416 


seniors' assistance
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