Citizens First

City Hall, 2nd Floor
50 Church St.
St. Catharines, ON
L2R 7C2

Tel: 905.688.5600

TTY: 905.688.4TTY (4889)


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Assistance Programs for Persons with Disabilities

Snow Removal Program

What is it?

The City of St. Catharines offers snow removal service for qualified persons with physical disabilities. The service consists of snow removal from city sidewalks fronting and abutting the homes occupied by qualified persons with disabilities. It is not for the removal of snow from plow windrows, driveways or any walkway to a home.

Program applications are due by Nov. 30

How it works

A statement of physician is required from the family doctor of the person applying for this program. To qualify for snow removal service, applicants must:

  • Have a disability that, in the opinion of your physician, renders the applicant incapable of carrying out snow removal
  • Have no person who is physically capable of carrying out snow removal living in the same dwelling as the applicant
  • Reside in a single family, semi-detached or duplex dwelling in the city's urban area, and be the owner of such residence 
  • Agree to a waiver of claims against the Corporation of the City of St. Catharines for any property damage or other damage that may arise from the service provided

Property Tax Deferrals for Homeowners

What is it?

Provincial legislation provides for the City of St. Catharines to offer a deferral of tax increases for the current year to seniors and persons with disabilities who own and reside in their own residence and are receiving Ontario Disability Benefits. Read our Tax Deferral Application for Homeowners.


How it works, a homeowner may submit an application if:

  • Property taxes have been paid in full for previous tax years
  • Property taxes have increased by a minimum $200 from year to year
  • Repayment must be made on transference of title of property, disposition of property or if applicant ceases to be eligible for deferral of taxes
  • Proof of receipt of Ontario Disability Support Program Benefits must accompany the application
  • To be considered for a deferral for the current year, applications, including written proof of eligibility, must be filed by Feb. 28 of the following year

For more information, email our Tax Billing Section or call 905.688.5601, ext. 1456.

Payment Extension Program

What is it?

People receiving Ontario Disability Support Program benefits may register for a payment extension on their property taxes and their water and wastewater fees. Read our Payment Extension Program for Persons with Disabilities.

How it works

A person receiving Ontario Disability Support Program benefits who registers for this program is permitted to pay property taxes and water fees for their primary residence on the last working day of the month that payment is due without incurring a penalty.

To be eligible:

  • Persons with disabilities must register in person at Financial Management Services, City Hall.
  • Proof of receipt of Ontario Disability Support Program benefits is required.
  • Your property tax and/or water/wastewater account must be current

For more information, Email Financial Management Services, Collections or call 905.688.5601 ext. 1416.

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