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Download our Pingstreet App   Construction-Map   Public Notices

24 Hour Emergency Service for Roads, Water and Sewers

City staff are available 24 hours a day, 7 days a week to respond to emergencies relating to:

  • Road conditions that may pose a hazard to drivers such as icy roads during winter storms;
  • Water emergencies such as watermain breaks; and
  • Sewer emergencies such as sewer back-ups.

Call 905.688.5600 for assistance. 

Sewer Back-ups

Residential and commercial property owners who experience sewer back-ups can either call a private contractor or the City to undertake the necessary repair work.
 
City staff can clean and perform a video inspection of sewer services, however, there is a cost for this service if the problem is found to be on the private owner portion of the service.
 
If a private contractor is hired to clear a blockage on a sewer service, the homeowner will be responsible for all charges regardless of whether the blockage is on the private or public side of the service.
 
 Road
 Water Faucet
 Manhole Cover
Copyright © 2014 The Corporation of the City of St. Catharines