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24 Hour Emergency Service for Roads, Water and Sewers

City staff are available 24 hours a day, 7 days a week to respond to emergencies relating to:

  • Road conditions that may pose a hazard to drivers such as icy roads during winter storms;
  • Water emergencies such as watermain breaks; and
  • Sewer emergencies such as sewer back-ups.

Call 905.688.5600 for assistance. 

Sewer Back-ups

Residential and commercial property owners who experience sewer back-ups can either call a private contractor or the City to undertake the necessary repair work.
City staff can clean and perform a video inspection of sewer services, however, there is a cost for this service if the problem is found to be on the private owner portion of the service.
If a private contractor is hired to clear a blockage on a sewer service, the homeowner will be responsible for all charges regardless of whether the blockage is on the private or public side of the service.
 Water Faucet
 Manhole Cover
Copyright © 2014 The Corporation of the City of St. Catharines