Short-term Rental Public Consultation

Why is the City reviewing short-term rentals?

Individual browsing short-term rental website on mobile phoneWith the increasing popularity of online platforms, such as Airbnb, Vrbo, HomeShare and Flip Key, short-term rentals have become more widespread in the City of St. Catharines, throughout Ontario, and globally.

The use of residential properties for short-term rentals can make use of properties that are vacant or underutilized, provide supplementary income for the owner, and encourage tourism for the City, however short-term rentals can also have impacts to the surrounding neighbourhood and community. 

What we want to achieve

The City is reviewing short-term rental use, impacts and permissions with the goal of ensuring the City has a clear approach and a process in place that is fair and easy to follow, implement, and enforce.

The process

There will be a number of steps throughout this process and a variety of public engagement opportunities for the community to share input and feedback.

The first step is for the City to hear from you. We want to understand the Community’s experience with short-term rentals and what people feel we should focus on. We will host a number of pop-up information booths to connect with you in the community and request that you provide your input through our survey or you can share general feedback by email to

Your input will contribute to an information report that staff will compose for Council which will summarize the survey results, feedback from the community, and research of other municipal approaches. The information report will be presented to Council (date to be determined). Staff anticipate that following the information report, various options will be developed, which will be brought before the community for further public engagement prior to a recommendation going to Council.

As the process evolves, all information will be connected to this webpage and any important dates or events will also be listed here.

Pop-up engagement opportunities

Share your input with City staff at our upcoming pop-up information booths, scheduled for:

  • Friday, Nov. 15, 5 to 9 p.m., at the Pen Centre, 221 Glendale Ave.
  • Sunday, Nov. 17, from 1:30 to 4 p.m. at the Meridian Centre, 1 David S. Howes Way
  • Monday, Nov.18, from 4:30 to 8 p.m., at St. Catharines City Hall, 50 Church St., in the Atrium (third floor)
  • Wednesday, Nov. 20, from 5 to 9 p.m., at Fairview Mall, 285 Geneva St.
  • Saturday, Nov. 23, from 10 a.m. to 3 p.m., at Seymour-Hannah Sports and Entertainment Centre, 240 St. Paul St. W.
  • Wednesday, Nov. 27, from 5 to 9 p.m., at St. Catharines Kiwanis Aquatics Centre, 425 Carlton St.
  • Thursday, Nov. 28, from 8 a.m. to 2 p.m., at Market Square, 91 King St.
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