Facility Accessibility Features

• Customer Service counter "Citizens First" is your centralized one-stop for answers, located on the 2^nd floor 
• City Hall is the administrative hub for the City of St. Catharines  
• Location of Council meetings and most other public meetings  
• Contact Citizens First for all inquiries or further details on City facilities at 905-688-5600

  Exterior:

• Located on a public transit route
• Accessible parking on site
• On-street parking also available in area
• Sidewalk and pedestrian access to building
• Main/public entrance from James Street is accessible and close to parking
• Accessible exterior washrooms near Market Square
• Lit parking lot  

  Interior:

• Power door operators at entry and doorways throughout public areas 
• 2 elevators located at each end of building with Braille and the James   Street elevator has audio features
• Courtesy wheelchair available from Citizens First
• Accessible customer service counters at Citizens First and all departments
• Evacuation chairs at stairway on second and third floors
• Accessible washrooms (FADS) on first and third floor
• Accessible family unisex washroom on second floor
• Accessible drinking fountains on second and third floor
• Assistive Listening Devices are available in Council Chambers
• Audio-visual fire alarms
• Service animals are welcome in the facility

• Four entertainment theatres

   
• Lobby, gathering and refreshment area
   
• Theatres and spaces are available for rental

  Exterior:

• Located on a public transit route with the main bus terminal close   by
• Sidewalk and pedestrian access to building
• Drop-off and pick-up points on St. Paul and Carlisle Street
• Various public parking options in the area including parking garages, surfaces lots and on-street

  Interior:

• Power door operators at main entry and all other alternate entries
• Accessible box office and customer service
• 2 elevators with Braille and audio features
• Tactile warnings at top of stairways
• Accessible washrooms (FADS), including family/accessible/unisex   washrooms
• Assistive Listening Devices available upon request at the box office
• Various accessible seating options in all theatres
• Audio-visual fire alarms
• Service animals are welcome in the facility

What the facility offers: 

 Accessibility:

• Event facility for concerts, entertainment, family events, sports, conventions and tradeshows
• Home sports venue to the
    - Niagara Ice Dogs
    - Niagara River
    - Niagara Lock Monsters
The St. Catharines Sports Hall of Fame is located on the Concourse level of this facility.
• 4 concession stands located on the main bowl concourse level
• Portable food carts available in various locations on the main   bowl concourse level
• Club lounge located on the Suites level available for Club Seat   Licensees and Luxury Suite holders  

  Exterior:

• Located on a public transit route
• 26 accessible parking spaces on site during events (first come, first serve basis)
• Various public parking options in the area including parking garages, surfaces lots and on street
• Sidewalk and pedestrian access to building
• 2 sidewalk bridges connecting Meridian centre to St. Paul Street (1 open during business hours, both open during events)
• Drop-off at the main lower entry
• Lit parking lot

  Interior:

• Auto-sliding door entry
• Power door operators throughout building
• 2 elevators with Braille and audio features 
• Courtesy wheelchairs are available
• Accessible washrooms (FADS), including family/accessible/unisex   washrooms
• Assistive Listening Devices are available upon request at the Box Office
• Accessible seating areas
• All locations with descriptions contain braille
• Audio-visual fire alarms
• Service animals are welcome in the facility

• Facility houses four NHL sized ice pads with an additional mini rink
• The Lookout Sports restaurant lounge 
• Concession booth and vending machine
• A sports store and sports clinic are on site
• Meeting room available for rental
• Adjacent to Kiwanis artificial sports turf field
• Adjacent to skate board park

  Exterior:

• Located on a public transit route
• Accessible parking available on site
• Drop-off area at the main entry
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Auto-sliding door main entry and power door operator at event entry
• Accessible customer service counter
• Access to locker rooms and ice surfaces
• Elevator to spectator seating at main rink
• Main rink provides accessible seating areas
• Accessible washrooms (FADS), including family/accessible/unisex washrooms
• Audio-visual fire alarms
• Service animals are welcome in the facility

What the facility offers:

Accessibility

 
  Features 2 pools;

• A 25 metre rectangular pool with ramped entry, accommodates lane swimming, lessons and recreational swimming  
• A warm leisure pool with ramped entry, features spray elements and accommodates passive programming for older adults, people with a disability, children and families
• Community and meeting rooms for programming or rental
• Snack bar and vending machine
• Home of St. Catharines Public Library branch Dr. Huq Library
   
   

  Exterior:

• Located on a public transit route
• Accessible parking on site
• Drop-off area at the main entry
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Auto-sliding door main entry
• Accessible customer service counter
• Courtesy wheelchair available
• Accessible washrooms (FADS), including several family/accessible/unisex washrooms
• Power door operators throughout building
• Meeting room; serving counter at kitchen is accessible
• Courtesy water wheel chairs available
• Accessible washrooms and change rooms (transfer lifts and adult change tables)
• Ramped entry into both pools
• Library offers adjustable research tables and various formats of books; large print, audio, e-magazines, book, music, DVD with descriptive audio, etc.
• Audio-visual fire alarms
• Service animals are welcome in the facility

• The facility is home to the Welland Canal Viewing Platform
• Museum exhibition galleries are located on site
• Merritt's Mercantile Gift shop
• Additional rooms are available for rental at the facility

  Exterior:

• Accessible parking on site
• Sidewalk and pedestrian access to building
• Drop-off area at the main entry
• Lit parking lot

  Interior:

• Power door operators at main entry, on rental rooms and on public   washrooms
• Customer Service counter in lobby
• Elevator with Braille and audio features
• Courtesy wheelchair available
• Evacuation chairs available
• Original accessible washrooms that meet Ontario Building Code include some upgrades
• Meeting room; serving counter at kitchen is accessible
• Museum and collection areas are accessible
• Audio tour guide system and large font exhibit guides available for some exhibits
• Service animals are welcome in the facility

• The centre is used for older adult (50+) recreation drop in   programs and general rentals
• The centre houses both a large and small hall
• Both halls are available for rental for meetings, social gatherings and general rentals

  Exterior:

• Located on a public transit route
• Accessible parking on site
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Power door operators at 2 main entries
• Accessible washrooms (FADS), including family/accessible/unisex washrooms
• Serving counter at kitchen is accessible
• Audio-visual fire alarms
• Service animals are welcome in the facility

 What the facility offers:

 Accessibility:

• The centre is used for older adult (50+) recreation drop in programs and general rentals
• The hall can be used for fitness activities, social events, meetings and group gatherings

  Exterior:

• Located on a public transit route
• Accessible parking on site
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:  

• Power door operator (PDO) main entry
• Accessible washrooms (FADS) with PDO
• Serving counter at kitchen is accessible
• Audio-visual fire alarms
• Service animals are welcome in the facility

 What the facility has to offer:

 Accessibility Features:

• The centre houses meeting/activity rooms
• The facility is used for preschool, child, youth, adult and older adult programs
• Meeting rooms are available for rental for meetings, social   gatherings and general rentals
• Adjacent to park, splash-pad, leash-free dog park

  Exterior:

• Located on a public transit route
• Accessible parking on site
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Power door operators at main entry
• Accessible customer service counter
• Serving counter at kitchen is accessible
• Elevator  
• Courtesy wheelchair available
• Evacuation chair at stairway on second floor
• Original accessible washrooms that meets Ontario Building Code
• Audio-visual fire alarms
• Service animals are welcome in the facility

 What the facility has to offer:

 Accessibility Features:

• The centre houses a gymnasium and a meeting room
• The facility is used for preschool, child, youth and adult recreation programs
• Both the gymnasium and meeting room are available for rent for meetings, social gatherings, parties and general rental

  Exterior:

• Located on a public transit route
• Accessible parking available on site
• Sidewalk and pedestrian access to building
• Lit parking lot
   

  Interior:  

• Ramped entry to manual doors
• Original accessible washrooms / changerooms that meet Ontario Building Code
• Gymnasium is connected to the lobby and changerooms
• Serving counter at kitchen is accessible
• Service animals are welcome in the facility

 What the facility has to offer:

 Accessibility Features:

• A single ice rink on concrete flooring
• Seating for 3000 spectators
• Both hockey and indoor lacrosse use the facility
• Also attached is a smaller arena with an ice rink on concrete flooring named Jack Gatecliff Arena
• Vending machines are available on site

 
   Exterior:

• Located on a public transit route
• Accessible parking available on site
• Various public parking options in the area including surfaces lots  
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Power door operators at main entry
• Lobby box office and customer service
• Elevator
• Accessible seating areas
• Original accessible washrooms that meet Ontario Building Code, including family washrooms
• Audio-visual fire alarms 
• Service animals are welcome in the facility

 What the facility offers:

 Accessibilty:

• A single ice rink on concrete flooring
• Seating for 800 spectators with 1 raised viewing platform
• Also used for indoor lacrosse
• Concession stand and vending machine

  Exterior:

• Located on a public transit route
• Accessible parking on site
• Sidewalk and pedestrian access to building
• Lit parking lot

  Interior:

• Power door operator main entry
• Original accessible washrooms that meet Ontario Building Code
• Audio-visual fire alarms
• Service animals are welcome in the facility