Contact(s)
Contact(s)
Please note: All current or new freedom of information requests from The City of St. Catharines will be subject to delay. Due to the COVID-19 outbreak, some staff are working remotely and may not be in a position to search for the records you are asking for until they are back in the office. Please refer to the IPC website for further information.
As City Hall is currently closed to the public, applications may be placed in the dropbox located at the James St. entrance to City Hall or submitted via mail.
The Municipal Freedom of Information and Protection of Privacy Act establishes a process for the public to gain access to records in the care and control of the City. Legal and Clerks Services is the coordinator of the process for access of municipal records.
The City's corporate records coordinator can help determine if a formal request needs to be submitted.
The Municipal Freedom of Information and Protection of Privacy Act allows individuals the right to appeal any decision made by the City relating to access of records or personal information. Appeals are filed with the Information and Privacy Commissioner (IPC) of Ontario who is an officer of the Ontario legislature and is independent of the government or any institution.