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By-law Compliance


Buildings are required to be structurally sound. All exterior walls, roofs and foundations are required to be maintained as reasonably safe and protected against deterioration. Property standards inspections ensure and enforce by-laws related to boarding up of vacant buildings, removal of waste and accident hazard conditions, as well as requirements for structural, heating, electrical, plumbing, cleanliness, storage, etc.

Check out our Things Tenants Should Know guide for useful tips


By-law Compliance is committed to serve, protect and provide a high quality of life for residents and visitors to the City of St. Catharines.

The City's by-law Compliance officers strive to educate residents and visitors about community standards and employ a professional, unbiased approached to the enforcement of and compliance with by-laws.

In addition to its own team of by-law compliance officers, the City of St. Catharines works with several agencies to assist and ensure residents live, work and play safely and comfortably in the Garden City.

Knowing the rules of your city and neighbourhood can help residents avert any problems or unpleasant situations, and help create a stronger sense of community and pride.

When completing and submitting the Planning and Building Services Complaint Form, please be sure to complete the bottom of the form with your name, address, telephone number, signature and date; or submit an email and include all of this information.


Photo of enforcement officer

Copyright © 2014 The Corporation of the City of St. Catharines